Intro Summary
Monochrome 5.5″ HMI display with integrated touchscreen and F‑key membrane keypad, ideal for legacy industrial automation systems.
Product Overview
The 2711‑B5A10 is part of Allen‑Bradley’s PanelView 550 series: a compact human–machine interface combining a 5.5‑inch monochrome screen with both touchscreen and F‑key membrane keypad inputs. Accommodating AC power (100–240 VAC), its DeviceNet and RS‑232 printer ports make it suitable for older but still widespread industrial setups.
How to Use

- Replace your failed front panel overlay by removing existing glass and membrane and aligning the flex cable.
- Clean glass inside and out to prevent touch interference.
- Secure module, reconnect DeviceNet/RS‑232 as needed, and restore power.
- Use F1–F10 keys for menu navigation or numeric entry.
- Touchscreen accepts taps for on-screen buttons.
- Troubleshoot via config screen (hold left+right arrows) or factory reset (hold bottom left + top right during startup)
Frequently Asked Questions (FAQ)
- Is this compatible with other PanelView 550 models? Yes, it fits 2711‑B5A5/B5A8/B5A2/A1/A15/A16/A20 .
- Does it require adhesive? Yes, replacement panels include foam adhesive.
- Can it be DC‑powered? The “L1” version supports 24 VDC.
- What firmware works? Compatible with firmware 4.00–4.48 .
- How to replace keypad? Peel off old overlay, align new overlay and glass, press firmly around edges.
- What’s DeviceNet? Industrial network protocol included in this model.
- Can I print via RS‑232? Yes, RS‑232 port supports printer connectivity.
- Is it OEM? Some sellers supply genuine-grade aftermarket parts with warranty.
- How long is warranty? Many offer 365‑day replacements .
- Where to source? Available via industrial parts dealers like DO Supply, Vicpas, DOSupply .
User Review Summary
Customers report improved legacy machine uptime after replacement. Pros: affordable (~$17–$40), quick fit, restores both touchscreen and keypad. Cons: some panels are aftermarket (unknown longevity) and may lack factory seals; critical to verify seller warranty and compatibility to avoid misfit.
Comparison with Competing Products
• OEM PanelView 550 2711‑B5A10 (DO Supply): Guaranteed factory part, overnight ship, typically $200–$300 .
• Aftermarket membrane + glass kit (Vicpas/DNSJB): Cost-effective (~$16.80–$40), includes warranty, but may lack full OEM longevity.
• 2711‑B5A5 variant: Same form factor but without DeviceNet; ideal if no fieldbus is used—slightly cheaper.
Technical Specifications
Part number: 2711‑B5A10
Series: PanelView 550 (monochrome)
Display: 5.5″ diagonal, monochrome LCD
Input: Resistive touchscreen + F1–F10 membrane keypad
Power: 100–240 VAC; DC 24 V available in L1 model
Comm: DeviceNet, RS‑232 printer port, Remote I/O, DH‑485 in other B5A variants
Firmware: 4.00–4.48 compatibility
Dimensions (PanelView 550 typical): panel cutout 144 × 243 mm; overall 167 × 266 × 106 mm
Warranty: Usually 365 days
Brand or Manufacturer Info
Allen‑Bradley (Rockwell Automation) is a trusted industrial automation brand. The PanelView 550 was designed for durable, reliable use in industrial environments and remains supported via replacement parts through automation accessory vendors.
Purchase Recommendations
AutomationAccessories.com: https://www.automationaccessories.com/2711-b5a5-b5a10-touch-screen-membrane-keypad